Shipping policy

📦 Shipping Policy – NuGreatSkin

At NuGreatSkin, we are committed to delivering your wellness and skincare products quickly and safely. Please read our shipping policy carefully to understand how and when your order will arrive.

🚚 Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays). You will receive a confirmation email with tracking details once your order has been shipped.

🌍 Shipping Locations

We currently ship to:

  • Australia

  • New Zealand

  • United States

  • United Kingdom

  • And other select international locations

If your country is not available at checkout, please contact us to confirm availability.

💰 Shipping Rates

  • Australia: Free standard shipping on all orders over $99 AUD
    For orders under $99, shipping is calculated at checkout.

  • Other Markets Shipping: Rates vary based on location and weight, and are displayed at checkout.

⏱ Estimated Delivery Times

Australia Shipping :

  • Express Delivery: 1-4 delivery days

  • Standard Delivery: 2-5 delivery days

Delivery times may vary depending on customs delays or public holidays.

📦 Order Tracking

All orders include tracking. You will receive an email with your tracking number once your package ships. Please allow up to 48 hours for tracking information to update.

❗ Delays

NuGreatSkin is not responsible for shipping delays caused by couriers, customs, or incorrect addresses provided by the customer. If your order is delayed, contact us and we will help as best we can.